Shipping Policy
At DEER DOOR, every order is carefully packed and shipped to reach you safely.
1. Order Processing
- Orders are generally processed within 1–2 business days after successful payment.
- Once your order has been shipped, you will receive a shipping confirmation with tracking details.
2. Delivery Time
- Metro Cities: 2–5 business days
- Other Locations: 3–7 business days
- Remote areas may require additional delivery time.
- Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays or other circumstances beyond our control.
3. Shipping Charges
- Free shipping is available on orders above ₹[XXXX].
- A standard shipping fee of ₹[XX] may apply to orders below the free-shipping threshold.
4. Order Tracking
- Once your order is dispatched, you can track it using the tracking link/details provided by DEER DOOR.
5. Incorrect Address
- Please make sure your shipping address and contact details are correct before placing your order.
- If an order is returned to us because of an incorrect/incomplete address or repeated delivery failure, additional shipping charges may apply for re-shipment.
6. Delayed / Lost Orders
- If your order is significantly delayed or appears to be lost in transit, please contact us with your Order ID. We will coordinate with the courier partner and assist you.
7. Damaged Package
- If your package appears damaged or tampered with at the time of delivery, please take photos/videos of the package before opening it and contact us as soon as possible.
8. Contact Us
For shipping-related queries:
- Email:- deerdoor.in@gmail.com
- WhatsApp: +91 8527241131
