Return & Exchange Policy
At DEER DOOR, we want you to feel confident about every purchase.
1. Size Exchange
- Size exchange is available within 7 days of delivery.
- Product must be unused, unwashed and unworn.
- Original tags and packaging must be intact.
- One exchange per order is allowed, subject to size availability.
2. Wrong / Damaged / Defective Product
If you receive a wrong, damaged or defective product, please contact us within **48 hours of delivery.
Please share:
Please share:
- Order ID
- Clear photos/videos of the product
- Images of the packaging, if applicable
Once verified, DEER DOOR will arrange a replacement or refund as applicable.
3. Products Not Eligible for Exchange
Exchange will not be accepted if the product is:
- Washed or worn
- Altered or damaged after delivery
- Missing original tags
- Missing or significantly damaged original packaging
- Showing signs of use, stains, perfume/deodorant or other wear
4. Exchange Shipping
- For a size exchange, return shipping charges may be borne by the customer.
- For a wrong, damaged or defective product, DEER DOOR will cover the applicable replacement shipping cost.
5. Refunds
- Where a refund is applicable, it will be processed to the **original payment method**. Processing time may vary depending on the payment provider.
6. How to Request an Exchange
Contact us with your Order ID and reason for exchange at:
Email:- deerdoor.in@gmail.com
WhatsApp:- +91 8527241131
Our team will guide you through the process.
Email:- deerdoor.in@gmail.com
WhatsApp:- +91 8527241131
Our team will guide you through the process.
Important
DEER DOOR reserves the right to reject an exchange if the product does not meet the eligibility conditions above. This policy does not limit any rights available to customers under applicable consumer protection laws.
DEER DOOR
Crafted for Those Who Lead.
